Course terms and conditions - Clubbercise

Course terms and conditions

  • Once email confirmation of payment is received the place on the course will be confirmed.
  • If no confirmation of payment is received (by email) it is the responsibility of the individual who completed the course registration/booking form to contact Clubbercise to confirm the place on the course.
  • Joining instructions are sent out via email to the email address provided on the booking form.
  • If the joining instructions are not received, it is the responsibility of the individual who completed the course registration/booking form to contact Clubbercise to arrange for them to be reissued.
  • If a course registration form is completed by an individual other than the named candidate, it is the responsibility of that individual to ensure the candidate is suitable for the course and has the relevant qualifications.
  • If a course registration form is completed by an individual other than the named candidate, it is the responsibility of that individual to ensure that all contact details for the candidate are correct.
  • It may be necessary, for reasons beyond the control of Clubbercise, to change the content and timing of the programme, the date, the venue or the trainer. If so all efforts to communicate any such changes will be made by Clubbercise using the contact details on the booking form. It is the responsibility of the candidate or the individual who booked the place on the course to check the email submitted on the form up until and on the day of the course to find out about any such changes.

TRANSFERS

 

All requests for transfers must be received in writing to mail@clubbercise.com.

  • The place on the course can be transferred onto a future course date free of charge up until 21 days before the original course date. The place can be transferred to another course up to 14 days before the original course date for a fee of £25. No refund will be given for difference in price paid and price advertised for the new course date.

  • The place on the course can be transferred to another person with the correct qualifications for a fee of £25 up until 5 days before the course.

CANCELLATIONS

 

All requests for cancellations and/or transfers must be received in writing to mail@clubbercise.com.

  • A place on a course can be cancelled free of charge, minus any transfer costs incurred by Clubbercise (PayPal etc), up until one month before the course.

  • If the place on the course is cancelled less than one month and more than 14 days before the course the course fee paid minus a £25 fee will be refunded.
  • If the place on the course is cancelled less than 14 days before the course no part of the fee paid will be refunded.
  • For cancellation due to injury or illness less than 14 days before the course the candidate can be transferred over to another course date upon presentation of a doctor’s note. No refund is offered.
  • In the event of there being insufficient numbers booked onto a course. Clubbercise reserves the right to cancel or postpone the course.
  • Clubbercise shall not be liable to refund of fees or for any other penalty should courses be cancelled due to war, fire, strike lock-out, industrial action, tempest, accident, civil disturbance or any other cause whatsoever beyond our control.

NON-ATTENDANCE

  • Failure to attend the course will result in the full cost being incurred. In the case of non-attendance due to illness or injury the candidate can be transferred over to another course date upon presentation of a doctor’s note latest 1 week after the original course date. No refund is offered.

HEALTH CONDITIONS

  • If you have an injury, medical condition or if you are going to be pregnant at the time of the course please contact us in advance via mail@clubbercise.com.

 

 

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